CONNECT WITH YOUR CUSTOMERS

  

Receive great new reviews and pull in review scores from all over the web. Contact customers quickly and effectively using our powerful automation tools and remind happy customers to leave you feedback whilst unhappy customers are captured, allowing you to feedback privately and solve problems discretely.

  • Request reviews on over 100+ sites
  • Kiosk mode
  • SMS requests
  • Acquire 1st & 3rd party reviews
  • Branded email requests
  • Survey questions
  • Open text customer feedback
  • Repeat customer feedback
  • Advanced filters & sorting
  • Job IDs, custom IDs & tags
  • Auto-tagging
  • Create QR Codes

REPUTATION MANAGEMENT

  

See which keywords customers are using when they talk about your business. Get regular, actionable reports on your online presence that help you understand how to improve. Be alerted any time new information is found so you never miss out on an opportunity again!

  • Monitoring of 30+ review sites
  • Location-based reporting
  • Google Q&A monitoring
  • Twitter monitoring
  • All-in-one dashboard
  • Advanced filters & sorting
  • Public & private review response
  • Comparison reports
  • Email automation
  • Export CSV data
  • Short social & web URLs

MARKETING & SEARCH ENGINE OPTIMISATION

  

Use our plugins to show positive reviews live across your platforms. Compile mentions from news sites, blogs, and social networks onto your website, improving your SEO rating so you can rank higher in Google searches!

  • Google review schema
  • Review widget for your website
  • Review rating badge
  • Social sharing of reviews
  • SEO boosting via reviews
  • Integration support
  • POS integrations
  • CRM integrations
  • REST API
  • Mobile app integrations
  • Zapier app
  • Webhooks for real-time alerts